The ITA is empowered by acts of government to oversee the efficiency and effectiveness of transport services.

In order to achieve the area’s aims it is critical we promote and improve public transport services in Tyne and Wear.

The ITA and Nexus work closely together to ensure that value is achieved for the people of Tyne and Wear.  By doing so we aim to achieve our objectives of

–          supporting economic development and regeneration,

–          addressing climate change, and

–          supporting safe and sustainable communities…

…in the most cost effective way.

In addition to promoting the overall use of public transport and sustainable travel choices in Tyne and Wear the key services that the ITA oversees are:

  • The Metro
  • Socially necessary bus services and bus related infrastructure
  • Care services
  • Tyne ferry service
  • Concessionary travel
  • Travel information
  • Tyne Tunnels
  • Newcastle/Sunderland heavy rail services

With the exception of the Tyne Tunnels all of the services mentioned above are promoted, provided, and/or procured by Nexus – who are overseen by the ITA. The delivery of these services is monitored against a number of indicators, these are reported on throughout the year.